How Subscriptions Work
Subscriptions are automatically renewed according to your selected delivery interval and the products will be automatically delivered after each successful renewal.
For example, if you started a monthly subscription, then the system will automatically charge your credit card each month and you will get the products delivered each month, without the need to place the order by yourself!
Can I pause or cancel a subscription?
Yes, of course. You can pause or cancel a subscription any time. The only time when the subscription can't be cancelled is if you started a subscription which requires a certain number of payments before you can cancel it.
To access and manage your Subscription, just click on the My Account button below + from there the My Subscriptions button.
How can I skip or reschedule a charge?
You can skip or reschedule the charge in My Account + My Subscriptions. Each scheduled delivery will have a Skip payment button next to it, which you can use to skip the charge. You can reschedule the charge by clicking on the Reschedule button next to the delivery date.
Can I add products to my subscription?
Of course. You can add products to your subscription from My Account + My Subscriptions, too. Just click on the Edit button in the products card and edit, remove or add products to your subscription.
What happens if the payment can't be processed?
If the subscription can't be renewed because a payment can't be processed you will receive an email with a link where you can safely update your payment method.